Objective This study explores the mental perceptions of Ahvaz residents regarding their living environment and the strategies they employ during remote work conditions, particularly during the COVID-19 pandemic. It aims to identify mental pattern categories and propose tailored solutions to improve the living environment's capabilities to support remote work, with a focus on addressing the city's unique climatic challenges. Method: A mixed-methods approach was utilized, combining the Q method and the Delphi technique. The qualitative phase involved open-ended interviews with 14 residents and a literature review, which informed the creation of Q tables. These tables were completed by 51 participants during the quantitative phase. Data analysis identified ten mental perception categories. Internal validity was established through expert feedback, and external validity was confirmed with a Cronbach’s alpha of 0.865.). Results: Ten mental perception categories were identified: behavioral, opportunistic, cognitive, demand-driven, interventionist, quality-focused, human-centric, developmental, experiential, and idealistic. The findings indicate that Ahvaz’s living environment lacks sufficient capabilities to support remote work effectively. Key deficiencies were noted in flexibility of living spaces, digital infrastructure, green spaces, and social engagement opportunities. Conclusions: The study underscores the importance of designing and improving living environments based on residents' mental perceptions and needs. Recommendations include developing flexible residential spaces, enhancing digital infrastructure, expanding green spaces and safe pedestrian pathways, and fostering neighborhood social events. These measures are crucial for improving the quality of life during remote work and increasing urban resilience against future challenges